Privacy Policy
This Privacy Policy explains how AquaPup ("we", "us") collects, uses and protects your personal information when you visit our store or place an order.
Information we collect
- Contact details such as your name, email address, phone number and shipping and billing address.
- Order information, such as the products you purchase.
- Device and usage information such as IP address, browser type, pages viewed and referring site, collected through cookies and similar technologies.
Payment details are processed securely by our payment providers. We do not store your full card number.
How we use your information
- To process and deliver your orders and send order updates.
- To provide customer support and respond to your requests.
- To improve our store, detect fraud and keep it secure.
- To send marketing emails if you have subscribed. You can unsubscribe at any time.
Sharing your information
We share information only with service providers who help us operate the store (e-commerce platform, payment processors, shipping carriers, email and analytics tools) or when required by law. We do not sell your personal information.
Cookies
We use cookies to keep items in your cart, remember your preferences and understand how the store is used. You can disable cookies in your browser settings, although parts of the store may not work properly.
Your rights
Depending on where you live, you may have the right to access, correct, delete or export your personal data, or to object to its processing. To exercise these rights, contact us at aquapupsupport@gmail.com.
Data retention
We keep your information only as long as needed to fulfil orders, meet legal obligations and resolve disputes.
Changes
We may update this policy from time to time. The latest version is always published on this page.
Contact
Questions about this policy? Email aquapupsupport@gmail.com.